- How can I get full access to the THE website and app?
- How do I buy a THE subscription?
- Where is my THE subscriber number?
- How do I access digital editions of THE?
- What time is the weekly digital edition of THE available?
Using the website
- I’m a subscriber of THE but the system will not allow me to access more than 10 articles. What do I do?
- I have registered for a THE account but have not received an activation email
- How do I change my password?
- How do I change my username?
- How do I change my registered email address?
- I’ve forgotten my password. What do I do?
- Is my profile information public?
- How do I change my profile photo?
Using the app
- How do I report comments to a moderator?
- Why have I been banned from commenting on the website?
- How can I send a letter to the editor?
- How do I opt in or opt out of THE’s newsletters?
Permissions & policies